FAQs
1. Are your products 100% original?
- Yes, all our products are 100% original. We source them directly from authorized suppliers and brand partners to ensure authenticity and quality.
2. How can I track my order?
- Once your order is shipped, you will receive a tracking number via email or phone. You can use this number to track your order .
3. What brands do you offer?
- We offer a wide range of top brands including Tommy Hilfiger, Calvin Klein, Guess, Nike, Adidas, Zara, Pull&Bear ,etc. Our selection features the latest styles and collections from these brands.
4. How can I get the 70% discount?
- We offer discounts of up to 70% off official store prices. The discount is automatically applied to our products, so you can see the reduced price at checkout.
5. What is your return policy?
- We offer a return policy that allows you to return items within a specified period. Please check our return policy page for detailed information on how to return or exchange items.
6. How do I contact customer service?
- You can reach our customer service team via email at info@vintageoriginalwear.com or through our contact form on the Contact Us page. We’re here to help with any questions or concerns.
7. Do you ship all over Egypt?
- Yes, we offer shipping across Egypt. You can select your delivery location during checkout, and we will ensure your order reaches you promptly.
- The estimated delivery times after shipment are : 3-7 business days
8. How do I know if a product is in stock?
- Product availability is displayed on each product page. If you encounter any issues or need assistance with stock information, please contact our customer service team.
9. Can I change or cancel my order after it has been placed?
- Once an order is placed, it is processed quickly. If you need to make changes or cancel, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.
10. How do I subscribe to your newsletter?
- To stay updated on our latest collections and offers, you can subscribe to our newsletter by entering your email address in the subscription form located at the bottom of our website.